Anti Scam

Here are some tips to help you spot suspicious and potentially dangerous communications.

Check the sender address
Check the sender's domain
Check the link
Don't trust the attachments
Check for weird grammatical errors
Check if there is urgency on the request
Content of the email


Check the sender address

For example, this is NOT an official address!

Always check who is the sender of the emails.

If you only see the display name (first and last name), we suggest that you hover your cursor over the sender to read the full contact details and their full email address.

Check the sender's domain

Check that the email comes from @ sofidel.com or a Sofidel subdomain (@ subdomain.sofidel.com, for example @ communication.sofidel.com).
The one in the example is NOT an official address!

Always check the links contained in the emails and click only if you are sure.

A suggestion is to hover the mouse cursor over the link without clicking to read the website (URL) to which it refers.

Don’t trust the attachments

Do not open attachments without first checking and identifying the sender.

The names are often misleading.

Check for weird grammatical errors

In phishing mail, you can often find repeated grammatical error.

Check if there is urgency on the request

Often in phishing emails the hacker tries to give you a sense of urgency.

Pay attention to the content of the email

Sofidel does not communicate information relating to bank details by e-mail.

Pay attention to the content of the email: if you receive communications regarding any changes in IBAN, changes in bank accounts and similar news, we recommend that you always request verbal verification with your Sofidel contact.

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