Information note for users of the internet services regarding personal data protection, in accordance with Art. 13 of Lgs. D. no. 196/2003

Pursuant to and by effect of Art. 13 of Lgs. D. of 30 June 2003, Sofidel S.p.A., with registered offices at 55016 Porcari (Lucca), in Via di Lucia n. 23, owner of the data processing, informs the users of the website of the purposes and processing methods of the collected personal data, the field of disclosure and the nature of their transfer.


Computer systems and software procedures used to operate this website, during normal operation, acquire some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated to identified individuals, but due to its very nature, through processing and associations with data held by third parties, may allow the users to be identified. This category of data includes IP addresses or domain names of computers used by users that connect to the sites, URI addresses (Uniform Resource Identifier) of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response provided by the server (successful, error, etc.) and other parameters relative to the operating system and the user’s IT environment. Data collected this way can be used to confirm responsibility in the event of any computer crimes committed against the site.


The Owner uses some cookies, including third party cookies, as stated in detail in the relative cookies policy provided on the company’s website.


The optional, explicit and voluntary submission of data as requested by various sections of the aforesaid website is used to fulfil the user requests (including, by way of example and not limited to: when information or explanations are requested by calling the numbers provided on the website or by writing to the email addresses therein). Specifications of any summary information notes are reported or displayed on the pages of the website designated for services on demand, so as to draw the attention of the individual to the processing of their personal data.


With the exception of navigation data, which are required to launch the IT and telecommunication protocols, providing personal data by the user is free and optional. In any case, failure to provide this data will make it impossible to proceed with the submitted requests or that the user intends to submit.


Data processing is carried out through electronic procedures or in any case through telecommunications and paper formats prepared by internal or external employees employed specifically for this purpose, and therefore, committed to confidentiality. The data are stored in paper and electronic archives, fully guaranteeing the security measures required by law.


The data collected will not be disclosed, sold or exchanged with third parties without explicit consent of the person concerned, except for any communication to Companies in the group in the cases allowed by regulations in force, and to authorised third parties, committed to privacy or if appointed as data controllers according to Art. 29 of Lgs. D. no. 196/2003, (such as IT support and hosting companies) where they are necessary for the purposes set out in this statement. Data can be communicated to the competent authorities according to law.